Introducing Shannon Wilson, our new Continuous Quality Improvement Specialist!

We are so excited to introduce a new member of the LIFEDesigns team, Shannon Wilson, our Continuous Quality Improvement Specialist! As the CQIS, Shannon will be playing a key role in agency certification and accreditation processes and facilitating processes to ensure adherence to all regulation and credentialing procedures while providing a safe and supportive environment in all settings for employees and clients to further the agency mission: “Partnering with people of all ages and abilities to lead meaningful and active lives.”

Advocacy has been a goal of Shannon’s from the beginning and has been the basis of many trainings that she has had though different agencies including the Governor’s Planning Council for People with Disabilities, INARF, INSOURCE and Easter Seals. When we asked Shannon what her goal would be as the CQIS, she stated “In this role, I see myself as someone who can hopefully open people’s eyes to just what Equity versus Equality actually means while making sure that everyone involved is working “smarter” not “harder” by supporting our clients instead of parenting or controlling them and remembering our role is to teach and mentor, and not in any way disrespect, dehumanize or devalue the people we actually work for.”

Shannon also told us that this new adventure is something she takes very seriously on a personal level. The CQIS role relates closely to her education goals, and she is excited to now be part of an agency that truly does what their mission states.

Welcome, Shannon! We can’t wait to see what you can do for our agency, clients, and community!