Leadership Team

Susan Rinne, Chief Executive Officer

Susan was the Executive Director of Options, prior to the merger, and had been since 1998. Susan has over 30 years experience in disability services including 8 years providing training and technical support to other organizations in Indiana in transition services, supported employment and organizational change and 12 years in direct services. She holds a Master’s degree in Public Affairs with a concentration in public management from Indiana University. She is an alumnus of Leadership Bloomington Monroe County.

Rinne is a founding member of INAPSE a chapter of APSE: The Network on Employment.  She was responsible for one of the first business leadership networks in Indiana, DiversityWorks.  During her tenure with Indiana University’s systems change grant in the 1990’s, she worked with 23 community rehabilitation providers and mental health centers through an organizational change process.  As part of the Indiana Employment First Coalition, Rinne and colleagues launched Indiana’s efforts to move employment to the front of the state’s agenda in 2005.  In 1998, she began work at Options and guided it through a shift from group home to supported living services.  Rinne has been recognized by INAPSE, the Indiana Association for Community and Economic Development, the Greater Bloomington Chamber of Commerce, INARF, and the Bloomington Mayor’s office for her work in disability services.


Cathy Martin, Chief Financial Officer

Cathy MartinCathy Martin, CPA joined us on 4/24 to fill those rather large shoes.  Cathy comes to us with 12 years of nonprofit accounting and more than that operating her own accounting business.  She is adjunct faculty at Ivy Tech teaching nonprofit accounting.

Cathy notes,  It has been a very exciting first few days at LIFEDesigns!  I am very thankful to Nancy and the fiscal staff for all of their hard work.  Things running so smoothly will make my transition into the CFO position much easier.  I am very impressed with LiIFEDesigns, our mission and all of the staff that I have had the opportunity to meet.  If we have not met, please stop by and say hi, and as always I will be happy to discuss all things fiscal.  I am excited to get started and look forward to being a part of the LIFEDesigns family!


Heather Bagshaw, Chief Talent Officer

Heather has worked in HR in many different professional fields in one capacity or another since 2001. She enjoys helping employees on a daily basis and specializes in benefits and payroll/compensation. She works for LIFEDesigns because of she enjoys working for an agency that supports its mission, vision, and values in so many different ways.  The staff at LIFEDesigns help the people they serve in all capacities and their dedication to the well-being of these people is beyond words.

Stephanie Shelton, Chief Development Officer

SShelton-1061Stephanie joined LIFEDesigns in July 2014. Stephanie comes to LIFEDesigns from a background in Event Management, Fundraising and Marketing. Stephanie grew up in Northern Indiana, but has been living and working in Bloomington since 2011. Stephanie enjoys being involved in the non-profit and disability fields and has volunteered for PALS since 2012. Here at LIFEDesigns, Stephanie builds partnerships with students, community members and businesses to build support for LIFEDesigns in the community. Stephanie loves marketing and communications, and enjoys being able to promote LIFEDesigns through all media. Stephanie attended Saint Mary of-the-Woods College in Terre Haute, Indiana and received a BA in Fine Art and BS in Equine Training and Instruction. Stephanie is inspired to pursue a masters degree in future years.


Danie Norris, Regional Director West 

Danie began working at Options in 1996 as a Direct Support Professional (DSP) and recently received our 15 year tenure award. Danie has had many different roles in the organization since she began. She has worked with people with disabilities nearly her entire life, previously in both summer camp and classroom settings. Danie enjoys promoting LIFEDesigns’ mission and being a resource to the community.   She has always been an advocate for the people we serve.  She is a graduate of Indiana University with a degree in recreation, with a specialization in Therapeutic Recreation. She is also an alumnus of Leadership Bloomington Monroe County.


Janessa Gerber,  Regional Director East

JGerber-1016Janessa has been working with persons with disabilities for nearly 20 years.  She was previously a Service Coordinator for Indiana’s Bureau of Developmental Disabilities Services, has worked at two other adult service providers coordinating residential supports and was an independent case manager for persons receiving Medicaid Waiver services.  Janessa attended Indiana University, majoring in Anthropology.


Cindy Fleetwood, Executive Administrative Director

Cindy began her tenure with Options, now LIFEDesigns, almost 15 years ago. She has an MA in Telecommunications and an MS in Counseling Psychology. As Administrative Director, Cindy manages administrative and maintenance office staff and oversees facilities management. Cindy has managed LIFEDesigns’ affordable housing program and earned the CAPS Designation (Certified Aging-in-Place Specialist) to assist persons with aging in their homes and the SCS Certification (Site Compliance Specialist). Cindy has completed the Permanent Supportive Housing Institute and received additional training in fair housing, low income housing tax credits, managing RHTC compliance, and creative aging.


Brandi Hamilton, Employment and Continuing Education Director

My name is Brandi and I have been with LIFEDesigns since November 2006. I started as a Project Specialist for the School to Work project that assisted high school students with IEP’s who were at risk of dropping out of school. In November 2009, I moved into the Employment Department as an Employment Manager before moving into the Employment Director role in July 2011. I began supervising our day services in 2012 and coordinated our Kids LEAP summer program for two summers. Now I oversee both our Employment Department as well as our Community Education Departments in both Monroe and Bartholomew counties. I have a Bachelor of Science Degree in Recreation and Sport Management from Indiana State University and have 17 years of experience of working with individuals with disabilities. I am currently a member of APSE, INAPSE, INARF, Monroe/Owen Community Transition Council, and am now serving as co-chair for the Employment Supports Professional Interest Section with INARF. I love my job and have a passion for helping others and seeing them achieve their dreams.


Renee Clevenger, Health Services Director

When humans experience illness in life, it is not uncommon for it to affect many aspects of their lives.  It is my passion to provide healing, guidance and coordination of healthcare needs to all whom we serve.  The focus on wellness through monitoring, education and guidance to ensure our customers are the “best selves” they can be.

I began my nursing career as a new LPN graduate working the midnight shift as a charge nurse in 2001.  I returned to school to pursue my RN degree and accomplished this in 2015.  Upon graduating and receiving my RN license, I was promoted to the DON of a large ICF/DD facility.   I successfully revised and implemented corporate policies, as well as managing medical staff and departmental purchasing and served as the Program Director for the 105 hour Nurse Aide program.   In my currently position I hold the title of Health Services Director.  Even with the title, I prefer to be patient centered and focus on the Healthcare coordination aspects of the job.  Health Care Coordination is an integrated plan which monitors health services that customers receive.  HCC services are comprised of a number of strategies, approaches, and methodology.  While LifeDesigns’ refers to its program as “Health Care Coordination” the services are designed to meet the needs of the individual.


Zachary Woodward,  Compliance Officer

Zachary started working with LIFEDesigns in 2008, and has worked in a variety of roles with LIFEDesigns. Zachary is originally from Northern Indiana, but has made Bloomington his home. Zachary has a great deal of experience working directly with people who have disabilities, and has been a tremendous asset to the LIFEDesigns staff. Zachary was most recently promoted from his position as Quality Assurance Director and brings with him energy, passion, and a great deal of knowledge about group homes and quality standards.