Leadership Team

Susan Rinne, Chief Executive Officer

Susan was the Executive Director of Options, prior to the merger, and had been since 1998. Susan has over 30 years experience in disability services including 8 years providing training and technical support to other organizations in Indiana in transition services, supported employment and organizational change and 12 years in direct services. She holds a Master’s degree in Public Affairs with a concentration in public management from Indiana University. She is an alumnus of Leadership Bloomington Monroe County.

Rinne is a founding member of INAPSE a chapter of APSE: The Network on Employment.  She was responsible for one of the first business leadership networks in Indiana, DiversityWorks.  During her tenure with Indiana University’s systems change grant in the 1990’s, she worked with 23 community rehabilitation providers and mental health centers through an organizational change process.  As part of the Indiana Employment First Coalition, Rinne and colleagues launched Indiana’s efforts to move employment to the front of the state’s agenda in 2005.  In 1998, she began work at Options and guided it through a shift from group home to supported living services.  Rinne has been recognized by INAPSE, the Indiana Association for Community and Economic Development, the Greater Bloomington Chamber of Commerce, INARF, and the Bloomington Mayor’s office for her work in disability services.


Kemberly Dailey Johnson, Chief Services Officer

KDJohnson-1023LIFEDesigns welcomes Kemberly Johnson as the Chief Services Officer. She began working in 2015 and is responsible for overseeing all service related areas, including Community Living, Supported Employment, Continuing Education, Wellness Coordination, Quality Assurance, and Behavior Support.

Kemberly  brings with her over 20 years of experience working in disability services with a focus in quality assurance and compliance for the past 8 years. She has a knack for seeing things in the most logical way and finding the right solution. Kemberly is an enlightened and considerate leader. Kemberly is coming from her most recent role at Pioneer Center for Human Services as Director of Compliance in McHenry, Illinois. There she oversaw services for over 4,000 people with disabilities in a multi-county area. Kemberly holds a BA in Sociology from Indiana University and MS in Human Services Administration from National Louis University in Wheaton, IL.


Nancy Crandall, Chief Financial Officer

NCrandall-1043Nancy was CFO at Options since 1998 and continues in that role for LIFEDesigns bringing over 25 years of experience in accounting and management that span the for-profit and nonprofit sectors.  Prior experience includes Staff Accountant for two accounting firms, Staff Accountant at a mental health clinic, Financial Counselor, Church Business Administrator, and nursing home Controller.  Being able to apply the knowledge gained from her wide range of experience, Nancy is drawn to the management challenges in this industry, and it is the mission and vision of LIFEDesigns that keeps her here. Nancy holds an MBA from Indiana Wesleyan University, and two undergraduate degrees; one in Business Management and the other in Accounting.


Stephanie Shelton, Chief Development Officer

SShelton-1061Stephanie joined LIFEDesigns in July 2014. Stephanie comes to LIFEDesigns from a background in Event Management, Fundraising and Marketing. Stephanie grew up in Northern Indiana, but has been living and working in Bloomington since 2011. Stephanie enjoys being involved in the non-profit and disability fields and has volunteered for PALS since 2012. Here at LIFEDesigns, Stephanie builds partnerships with students, community members and businesses to build support for LIFEDesigns in the community. Stephanie loves marketing and communications, and enjoys being able to promote LIFEDesigns through all media. Stephanie attended Saint Mary of-the-Woods College in Terre Haute, Indiana and received a BA in Fine Art and BS in Equine Training and Instruction. Stephanie is inspired to pursue a masters degree in future years.


Marianne Stemm, Human Resource Director

MStemm-1029Marianne was Human Resource Director at Christole since 2007 and continues in this role at LIFEDesigns.  She graduated from IUPUI with a degree in Business Management and Human Resources and has over 25 years experience in HR and Payroll.  She believes that HR is a customer service department and our job is to provide services that allow employees to do their own job to the best of their abilities, whether that’s training, resources, or even benefits that ease their concerns about life outside work. She enjoys helping employees find the right job, the best fit, so coming to work is something that excites them and brings them satisfaction, something they can pass onto to our customers.


Danie Norris, Director of Support Services

Danie began working at Options in 1996 as a Direct Support Professional (DSP) and recently received our 15 year tenure award. Danie has had many different roles in the organization since she began. She has worked with people with disabilities nearly her entire life, previously in both summer camp and classroom settings. Danie enjoys promoting LIFEDesigns’ mission and being a resource to the community.   She has always been an advocate for the people we serve.  She is a graduate of Indiana University with a degree in recreation, with a specialization in Therapeutic Recreation. She is also an alumnus of Leadership Bloomington Monroe County.


Janessa Gerber,  Director of Community Services

JGerber-1016Janessa has been working with persons with disabilities for nearly 20 years.  She was previously a Service Coordinator for Indiana’s Bureau of Developmental Disabilities Services, has worked at two other adult service providers coordinating residential supports and was an independent case manager for persons receiving Medicaid Waiver services.  Janessa attended Indiana University, majoring in Anthropology.


Zachary Woodward,  Director of Residential Services

Zachary started working with LIFEDesigns in 2008, and has worked in a variety of roles with LIFEDesigns. Zachary is originally from Northern Indiana, but has made Bloomington his home. Zachary has a great deal of experience working directly with people who have disabilities, and has been a tremendous asset to the LIFEDesigns staff. Zachary was most recently promoted from his position as Quality Assurance Director and brings with him energy, passion, and a great deal of knowledge about group homes and quality standards.


Cindy Fleetwood, Administrative Director

Cindy began her tenure with Options, now LIFEDesigns, almost 15 years ago. She has an MA in Telecommunications and an MS in Counseling Psychology. As Administrative Director, Cindy manages administrative and maintenance office staff and oversees facilities management. Cindy has managed LIFEDesigns’ affordable housing program and earned the CAPS Designation (Certified Aging-in-Place Specialist) to assist persons with aging in their homes and the SCS Certification (Site Compliance Specialist). Cindy has completed the Permanent Supportive Housing Institute and received additional training in fair housing, low income housing tax credits, managing RHTC compliance, and creative aging.